Lisa Pearson Designs standard shipping on most orders is approximately 1-3 days
Please allow 1-2 working days for any item to be ready for shipping.
Please allow 7-14 working days for any Custom Order item to be handmade and ready for shipping.
For Standard Shipping we use UPS Ground Delivery and USPS. You will be emailed your tracking number when your order ships. We do not ship internationally at this time.
STANDARD SHIPPING RATES
FREE SHIPPING on all orders over $75*.
*Shipping cost will be calculated at check out for heavy/oversized orders
EXPRESS SHIPPING RATES
Express shipping is available on some items, but you would need to call or email customer service for rates and times.
Email firstname.lastname@example.org or call 720.202.2094
RETURN & EXCHANGE POLICY
Lisa Pearson Designs accepts returns within 30 days of receipt for a refund, exchange or store credit. Shipping charges will not be refunded. You will be responsible for any return shipping costs. You will be responsible for shipping charges if a return is exchanged. The following items are NOT returnable: sale items and custom items.
Please send back returns to the following address:
Lisa Pearson Designs
PO Box 604
Buena Vista, CO 81211
Please include your order number and/or packing slip with your return. Also, please provide your contact information: name, address, phone and/or email address. Items must be in the original packaging or may be subject to a 15% restocking fee.
If you receive an item that is damaged or defective you need to notify customer service 720.202.2094 or email@example.com within 10 days of receipt to file a claim.